CalMac Ferries Limited Disclaimer

Thank you for your interest in the CalMac Kids Club.

Please note the following important information and terms and conditions.

The CalMac Kids Club is designed for children and with children in mind. The CalMac Kids Club is targeted at ages 4 - 11 (CalMac Otters 4 - 7 and CalMac Eagles 8 - 11). We always seek a parent or guardian's permission for the child to apply for membership and use the website at www.calmackidsclub.co.uk. We take child and indeed passenger safety very seriously.


Membership fee

Membership for the CalMac Kids Club is priced at £10 and is for one year. There are no joint or group discounts available. At the end of the year, the email address provided on joining will be automatically emailed regarding continuing with membership and the renewal price will be provided at this stage.

Membership packs including branded drawstring bag, wrist band, activity sheet, stickers, coloured pencils and a Membership Card will be distributed within 21 days of completing the online membership form. If you do not receive the pack within 28 days, please contact 0141 243 4199. Please note, during holiday/peak periods Kids Club membership packs may take longer to arrive.

Postage costs of membership packs: Free within UK; £1.50per pack for Europe and £1.75 per pack for Rest of World.

CalMac Kids Club members can travel free on CalMac Ferries or Argyll Ferries on their birthday. Outward journey must be made in two months prior to birthday, month of birthday or two months after birthday and the ticket is valid for one month – a standard return child passenger ticket will be issued. ‘Travel free on your birthday’ is only valid for members of the CalMac Kids Club only and is not valid for vehicles. Additional passengers or any vehicles travelling will have to be paid for. Voucher received with Membership Pack and Membership Card must be shown together at Port /Ship on day of travel, otherwise ticket will not be issued. No cash alternative available. Lost or stolen vouchers will not be replaced.

‘Enjoy a free meal on your birthday’
The ‘Travel free on your birthday’ benefit includes one free Mini Mariners or Cub Club Meal and terms and conditions of ‘Travel free on your birthday’ apply.

Mini Mariners is available on the following routes: Ardrossan>Brodick; Ardrossan>Brodick>Campbeltown (Summer); Oban>Craignure; Oban>Colonsay; Oban>Coll/Tiree; Oban>Castlebay/Lochboisdale; Kennacraig>Islay/Colonsay; Uig>Tarbert/Lochmaddy; Ullapool>Stornoway; Mallaig>Lochboisdale (Winter). Mini Mariners Meals includes the following options: macaroni cheese; deep fried haddock; 100% chicken fillet bite; triple cheese pizza. All served with salad, Heinz baked beans or peas and choice of potatoes. Also includes Britvic Low Sugar Fruit Shoot or equivalent. No cash alternative available.

Cub Club Meals are available on the following routes: Ardrossan>Brodick; Ardrossan>Brodick Campbeltown (Summer); Oban>Craignure; Oban>Colonsay; Oban>Coll/Tiree; Oban>Castlebay/ Lochboisdale; Kennacraig>Islay/Colonsay (Summer); Kennacraig>Islay; Uig>Tarbert/Lochmaddy; Ullapool>Stornoway; Mallaig>Lochboisdale (Winter); Wemyss Bay>Rothesay; Mallaig>Small Isles; Mallaig>Armadale (Summer).

Cub Club Meal consists of filled roll, piece of fruit, Britvic Low Sugar Fruit Shoot (or equivalent) and Milky Way (or equivalent). No cash alternative available.


Competitions

We will be holding regular Kids Club competitions via both our eNewsletters and also via the website. When we run competitions, we reserve the right to change prizes but will notify all entrants via the website as soon as possible should this be necessary. Winners will be notified by us within one month of entering any such competitions. It is a condition of entering competitions that winners’ names may be used on the website and in other publications. Winners will be notified within 14 days of competition closing. Should winners not be contactable at the contact number or email address provided within 28 days, CalMac reserves the right to draw an alternative winner. There are no cash alternatives available for any of the prizes. Full competition terms and conditions including number of prizes and prize values will be available when competitions are held.


CalMac Kids Club helpline

A dedicated CalMac Kids Club hotline telephone 0141 243 4199 is manned Monday to Friday from 9am to 5pm excluding public holidays. We regret that assistance will not be available outwith these hours (including payment queries).


CalMac Kids Club website use

Your use of the CalMac Kids Club website acts as your agreement to use the website solely for your own personal use, non-commercial use and specifically not for any business, commercial or public purpose. CFL is not liable for any loss or damage that you may suffer due to any act of God, power cut, failure or any omission of any government or authority; trade or labour dispute, failure of telecommunication or internet services or any other delay or failure caused by a third party. Additionally, we reserve the right to cancel or suspend the website at any time. If any changes occur to the Terms and Conditions of the CalMac Kids Club, they will be highlighted in bold on the website. Furthermore, we will send an email to you notifying you of the changes at the email address provided by you when you registered. Your continued use of the website will act as your acceptance of the changes CalMac Kids Club membership or correspondence cancellation. By joining the CalMac Kids Club you are agreeing that the email address provided may be used by CalMac for marketing purposes. If you are not happy to receive future marketing and special offer information, please advise us by sending a letter to: CalMac Marketing Department, Ferry Terminal Gourock, PA19 1QP or via an email to marketing@calmac.co.uk

Should you wish to unsubscribe from correspondence, simply click ‘unsubscribe’ at the foot of the website or emails

Should you wish to cancel your membership to the CalMac Kids Club, please email us at kidsclub@calmac.co.uk or call 0141 243 4199. No refund or partial refund will be available if you choose to close your account.


Privacy Policy

Please see CalMac Ferries’ privacy policy for information on how data is used when collected by us. The policy can be found here www.calmac.co.uk/corporate-calmac/privacy-policy.htm


Conditions of Carriage

All travel on CalMac Ferries is subject to the Company’s Conditions of Carriage. These can be found at www.calmac.co.uk/journey-information/planning/conditions-of-carriage.htm


Copyright

All copyright, database rights and any other intellectual property rights ('IPR') displayed on any promotional material, website (including – but not exclusively - all imagery, data, graphics, text, animation, photographs, videos, and audio visual content) relating to the CalMac Kids Club is owned by us or licensed to us by the owners of relevant third party and must not be reproduced in any form without permission from CFL.

Caledonian MacBrayne and CalMac are trading names of CalMac Ferries Ltd (CFL). These names are used under licence from Caledonian Maritime Assets Limited (CMAL). The lion rampant device is used by CFL with the permission of CMAL.

© 2015 CalMac. All rights reserved.